Operational support Odoo 

Be smart, use SMART!  

Introduction 

Welcome to SMART’s Odoo Operational Support. This comprehensive service is designed to ensure smooth and efficient management of your Odoo platform, offering technical assistance, operational support, and expert guidance tailored to your business needs. Below, you’ll find an overview of the services included and guidelines for leveraging the support effectively.

Key Services 

  1. Technical Support 
    • Resolving system errors and bugs.
    • Addressing performance issues to ensure optimal speed and reliability.
    • Debugging and troubleshooting custom modules.
  2. Functional Support 
    • Assistance with workflows, configurations, and business processes.
    • Optimizing system usage for various modules like Sales, CRM, Inventory, and Accounting.
    • Customizing reports and dashboards to meet business needs.
  3. User Training & Onboarding  
    • Training sessions for new users or modules.
    • Step-by-step guidance on best practices and advanced functionalities.
    • Creating user-friendly documentation and how-to guides.
  5. System Monitoring & Maintenance 
    • Regular health checks to identify and mitigate potential issues.
    • Database optimization and backup management.
    • Keeping your Odoo environment updated with the latest releases and security patches.
  6. Customization & Development Support 
    • Developing custom features and modules tailored to specific business needs.
    • Seamless integration with third-party tools and platforms.
    • Ensuring compatibility with Odoo’s evolving ecosystem.


Benefits of Our Support

  • Enhanced Efficiency: Reduce downtime and improve system performance.
  • Expert Guidance: Access to skilled professionals with deep Odoo expertise.
  • Cost Savings: Minimize resource costs associated with internal troubleshooting.
  • Scalability: Adapt your Odoo system as your business grows.
  • Peace of Mind: Proactive support to address issues before they impact operations.

Why Choose Us? 

  • Proven Expertise: A team of certified Odoo specialists with years of experience.
  • Responsive Service: Quick turnaround times and reliable communication channels.
  • Tailored Solutions: Personalized support designed to fit your unique business needs.
  • End-to-End Coverage: Comprehensive support for both technical and functional aspects.