Renewal process for Odoo 

Be smart, use SMART! 

Core Features of Subscription Renewals: 

  1. Recurring Payments: Customers pay periodically (weekly, monthly, annually) for access to services or products.
  2. Automation vs. Manual Renewals: 
    • Automated renewals are preferred, reducing manual intervention.
    • Manual renewals remain an option in specific cases.

Renewal Process with Odoo Subscriptions:

  1. Setup: 
    • A confirmed quotation with a subscription product creates a sales order, marking the subscription as "In Progress."
    • To renew, ensure the "To Renew" option is activated under the Other Info tab.
  2. Creating Renewal Quotations: 
    • Navigate to Subscriptions App → Subscriptions → Quotations.
    • Click the Renew button to generate a renewal quotation, tagged as "Renewal Quotation."
    • Send the quotation to customers via email for confirmation and payment.
  3. Sales Flow:
    • Once confirmed, the renewal quotation becomes a sales order.
    • Sales History and MRR Analysis: 
      • View previous sales orders under Sales History.
      • Monitor Monthly Recurring Revenue (MRR) via the MRR button.

Handling Payment Failures: 

  1. Identifying Failures: 
    • Payment issues are flagged with a "Payment Failure" tag.
    • A manual check is required to confirm or resolve payment status.
  2. Resolving Failures: 
    • For confirmed payments, manually create and post an invoice.
    • Clear the "Contract in exception" checkbox in debug mode to re-enable automated renewals.

Subscription Management: 

  • Use the To Renew filter on the Subscriptions Dashboard to identify subscriptions requiring renewal.

Key Benefits:

  • Centralized subscription management.
  • Automated renewal capabilities.
  • Detailed tracking of sales and revenue.
  • Flexibility to handle payment failures and manual interventions.